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Browse Directory>   Infrastructure and Systems ManagementSystems ManagementIT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Advance Your SAP Services: What Atos Origin Can Do For You by AtosĀ Origin

November 04, 2009 - (Free Research) Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Practical and Flexible IT Service Management for the Real World by Numara Software

January 06, 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practice Insights: ITIL Service Operation by BMC Software, Inc

November 03, 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
(SCREENCAST) VIEW ABSTRACT | GO TO

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company

October 01, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PRESENTATION TRANSCRIPT: Lower IT Costs Now - Roadmap for Developing a Thin-Client Strategy by PC Connection in partnership with HP ThinClient

October 14, 2009 - (Free Research) This presentation transcript explores how thin client deployments can enable businesses to achieve efficiency and high-performance benefits in your infrastructure. Receive recommendations for developing your own thin-client strategies.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies

July 20, 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Research Report on Virtualization and Cloud Computing in Test/Dev Environments by Platform Computing Corporation

October 26, 2009 - (Free Research) Read this report to learn the research findings of this study, which examined the challenges of managing Test/Dev environments and the opportunity for server virtualization and cloud computing to address them. This paper includes several graphs and an in-depth discussion of the advantages of private cloud computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reinventing Your Infrastructure with IIMv3 by CompuCom Systems, Inc.

October 09, 2009 - (Free Research) This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise. Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Red Hat Service-Oriented Architecture by JBoss, a Division of Red Hat

July 16, 2009 - (Free Research) Red Hat can alleviate common infrastructure problems by moving organizations toward service-oriented architectures (SOA). High-quality, low-cost, SOA-enabled solutions from Red Hat and JBoss let customers focus their resources on the applications and business processes that differentiate their business and give them a competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simple, Open and Affordable BPEL by JBoss, a Division of Red Hat

July 17, 2009 - (Free Research) As more and more organizations are leveraging BPEL to specify orchestration of Web services, there is a growing need for a simple, open and affordable implementation. In this session, you learn how Red Hat plans to deliver an enterprise-class, supported, open source BPEL engine as part of the JBoss Enterprise Middleware portfolio.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Tangible Value of Virtualization by Dell and VMware

May 29, 2009 - (Free Research) Read this article to learn how Dell has developed adaptive power management and worked with VMware to develop ways to autonomically and proactively power-down underutilized systems during off-peak times.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the Cost and Complexity of Compliance Through Governance by McAfee, Inc.

September 23, 2009 - (Free Research) With the changing regulations affecting organizations today, regulatory compliance is never really done. Organizations that have met compliance soon find they need a more strategic approach to uphold it. Watch this videocast for tips on using a risk-governance model to establish an enterprise-wide program and a common framework.
(VIDEO) VIEW ABSTRACT | GO TO

Demo: Service lifecycle management in action by IBM

October 06, 2009 - (Free Research) Organizations moving towards Service-Oriented Architecture must manage their services from development to deployment. This demo shows how Rational Team Concert, Rational Asset Manager, and WebSphere Service Registry and Repository provide a comprehensive, integrated solution for organizations looking to realize SOA.
(PRODUCT DEMO) GO TO

SOA Governance: An IBM White Paper by IBM

October 06, 2009 - (Free Research) As SOA becomes a new way of implementing applications, organizations need a way to manage the assets (especially reusable services) developed as part of their SOA activities, to permit the use of these assets to be maximized and insure the results the enterprise envisions. Read on to learn more.
(WHITE PAPER) GO TO WHITE PAPER

Driving Business Agility through SOA Connectivity & Integration Whitepaper from IBM by IBM

October 06, 2009 - (Free Research) In this whitepaper, you will learn how to work smarter so you can solve the problems of today and seize the opportunities of tomorrow.
(WHITE PAPER) GO TO WHITE PAPER

PODCAST: Lower IT Costs Now - Roadmap for Developing a Thin-Client Strategy by PC Connection in partnership with HP ThinClient

September 22, 2009 - (Free Research) This podcast explores how thin client deployments can enable businesses to achieve efficiency and high-performance benefits in your infrastructure. Receive recommendations for developing your own thin-client strategies.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

A Tour of HP Sarbanes-Oxley IT Assessment by Hewlett-Packard Company

April 01, 2009 - (Free Research) This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dynamic Infrastructure - Helping Build a Smarter Planet: Delivering Superior Business and IT Services with Agility and Speed by IBM

February 13, 2009 - (Free Research) IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats.
(WHITE PAPER) GO TO WHITE PAPER

Consolidating Network Security Functionalities in Large Enterprises by Fortinet, Inc. / Alternative Technology Group of Arrow ECS

April 27, 2009 - (Free Research) Read this case study to learn how the Fortinet solution has successfully aided the Laguna Development Corporation in consolidating network security functionalities.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CIO Decisions Ezine Volume 4: Disaster Recovery and Unified Communications by CIO Decisions

December 2008 - (Free Research) This eguide explains how Midmarket companies are embracing server virtualization and updating their disaster recovery strategies to ensure they minimize risk-affordably.
(EZINE) VIEW ABSTRACT | GO TO

PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM

September 2009 - (Free Research) In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Getting There From Here: Delivering Unified Communications to Your Organization - Part 2 by IBM

September 2009 - (Free Research) In this webcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Aligning For a More Successful Business and IT Development Paradigm by Active Endpoints, Inc.

September 2009 - (Free Research) This paper examines how the adoption of SOA (Service Oriented Architecture) can significantly improve Business and IT alignment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them by Rally Software Development Corp.

April 2009 - (Free Research) The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute flawlessly. In these tough times, it is imperative for CIOs to deliver more value from as IT budgets fall..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sustaining Software ROI Beyond Go-Live: How In-Application Performance Support Pays Off by Oracle Corporation

December 2008 - (Free Research) This white paper examines post-go-live end-user support when developing training material and implementing a performance support system to boost the return on enterprise software investments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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