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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA
April 01, 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies by Pivotal CRM, a CDC Software solution
November 18, 2009 - (Free Research) This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution
November 18, 2009 - (Free Research) Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

E-Guide: Increase Quality and ROI with SAP Certification and Training by SkillSoft Corporation
November 18, 2009 - (Free Research) Read this E-Guide and explore how certifications can help SAP gauge market levels of training and experience to deliver a better and faster ROI. Discover how the Business Process Expert certification can enhance the skills needed to create and compose business processes as well as bridge the gap between IT and business.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

The Value of Good Database Development Software: Expert Evaluation of SQL Developer and Toad Development Suite by Quest Software
November 16, 2009 - (Free Research) In this technical brief, John Weathington, President and CEO of Excellent Management Systems, Inc.,explores Toad® Development Suite and Oracle's SQL Developer. He provides an honest look at both solutions, and helps you see how a simple side-by-side comparison isn't enough when choosing the right tool.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tapping into the Universal Video API: Hardware Acceleration through the Intel® Media SDK by Intel
August 20, 2009 - (Free Research) This article offers an in-depth overview of the just-released Intel Media SDK, an API that offers a single-source approach for targeting a broad range of Intel architectures.
(JOURNAL ARTICLE) GO TO

Seven Proven Strategies to Succeed in Reverse Logistics by TAKE Supply Chain
November 16, 2009 - (Free Research) In this webcast you'll learn about the seven best practice strategies that your company needs to transform your reverse logistics into a value-added process. You will also gain a fresh perspective on developing the practices and methods needed to recapture value from returned items, protecting your brand’s integrity, and more!
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Implementing Best Practices: The Dell Management Console and ITIL by Dell, Inc. and Intel
March 01, 2009 - (Free Research) This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Close Look at BPEL by IBM
November 13, 2009 - (Free Research) BPEL is an XML-based language that defines the execution of a business process. It is used to implement a particular flow through computer services. Now an OASIS standard, BPEL grew out of separate initiatives at IBM, Microsoft, and BEA to create an orchestration language for business processes.
(VIDEO) VIEW ABSTRACT | GO TO

BPMN Basics, Organizing Your Business Processes by IBM
November 13, 2009 - (Free Research) Business Process Modeling Notation (BPMN) is a newer language but has been the focus of much attention from business and IT. As business processes grow more complex, BPMN provides a structured way to organize them. But it is important to know the basics before selecting a BPMN solution.
(VIDEO) VIEW ABSTRACT | GO TO

Four Starting Points for Effective Project and Portfolio Management by Hewlett-Packard Company
August 2008 - (Free Research) Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Risk through Requirements-driven Quality Management: An End-to-end Approach by Hewlett-Packard Company
December 2008 - (Free Research) This white paper explains a structured way to manage requirements and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Working Smart in IT Operations: The Case for Consolidated Operations by Hewlett-Packard Company
October 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating the activities of application and infrastructure specialist teams, and it proposes an approach-- consolidated operations-- designed to get incidents to the right person with the right information fast so problems can be resolved quickly, with no duplication of effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Simplify .NET Testing by Hewlett-Packard Company
December 2007 - (Free Research) HP QuickTest Professional software is a useful tool for regression test and function test automation. This paper will briefly review the challenges or testing Windows Forms applications and review the functionality of HP QuickTest Processional and its .NET add-in capabilities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Forrester Wave: Requirements Management, Q2 2008 by Hewlett-Packard Company
March 2009 - (Free Research) In Forrester's 79-criteria evaluation of requirements management tools vendors, five standalone requirements management tools and four application life-cycle management (ALM) solutions that include requirements management capabilities went head-to-head. Read this research paper to see how each one fared.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Application Complexity Spurs Growth in Performance Validation Market by Hewlett-Packard Company
March 2009 - (Free Research) SOA, governance and application development are paramount to the growing application performance validation market. Read this white paper and learn how performance validation solutions evolved from application load testing to currently include enterprise load testing and application performance lifecycle management.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

eBook: Building A Center Of Excellence by Hewlett-Packard Company
February 2009 - (Free Research) HP's approach to application lifecycle management and the Center of Excellence model for quality, performance, SOA, and security eliminates repetitive processes and work. And it improves business results by helping leading organizations integrate knowledge, processes, and resources.
(EBOOK) VIEW ABSTRACT | GO TO

Spanning Tree Protocol Essentials for the CCNA Exam by Global Knowledge
November 2009 - (Free Research) The Spanning Tree Protocol (STP) was developed to solve the problems caused by loops in a bridged, or switched, topology. Read this paper for useful knowledge of the Spanning Tree Protocol - knowledge that will be useful for the CCNA exam.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spend Analysis: Pulling Back the Cover on Savings by SAP America Inc
October 2008 - (Free Research) As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom
November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
(EGUIDE) VIEW ABSTRACT | GO TO

Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc.
October 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software
March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Practical and Flexible IT Service Management for the Real World by Numara Software
January 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Webcast - Are You Making the Best Decisions for Your Organization? Make Better Decisions by Overcoming Information Blind Spots by IBM
November 2009 - (Free Research) Learn how the new IBM Performance management and measurement solution automatically provides real-time information from across the entire development lifecycle for complete visibility into progress.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The IBM Rational Jazz Cultural Revolution by Ovum analyst Laurent Lacha by IBM
February 2009 - (Free Research) The Jazz application lifecycle management (ALM) platform is project, team and process centric. It redefines not just the way developers relate to one another, but also the way enterprises relate to their software development teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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