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Your search for keyword: Best Practices In Customer Service In Banks returned 536 results.
 
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Maximize Business Results Online: How Web Content Management Technology is Transforming Digital Marketing by SDL Tridion

March 02, 2009 - (Free Research) This report is a guide for identifying best practices in online content Research Benchmark management and maximizing business benefits of the web. The findings highlight the strategic value of web content management and link the technology and practices of Best-in-Class organizations to top line revenue, customer loyalty, and customer experience.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting by SAP America Inc

April 27, 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices of the Best-Run Sales Organizations by SAP America Inc

June 01, 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM

October 23, 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices: Protect Your Online Revenue Through Web Performance Testing by Gomez

September 24, 2009 - (Free Research) Tune in to this webcast to hear from an industry expert as she discusses drivers and best practices for effective web performance testing and quality life-cycle management for today's rich and complex applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practice Insights: ITIL Service Operation by BMC Software, Inc

November 03, 2009 - (Free Research) Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
(SCREENCAST) VIEW ABSTRACT | GO TO

IBM Software Delivery Best Practices eKit : Do More with Less by IBM

November 04, 2009 - (Free Research) This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value.
(RESOURCE CENTER) VIEW ABSTRACT | GO TO

Requirements engineering for the automotive industry. by IBM

March 31, 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions by Wipro Technologies

October 30, 2008 - (Free Research) In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Picis Transforms Healthcare Processes with Business Intelligence from Business Objects by SAP America Inc

October 13, 2009 - (Free Research) Find out how Picis incorporated business intelligence (BI) reporting and analysis technology from SAP BusinessObjects in the development of the Picis CareSuite family of products. You'll also learn how they comprise best practice applications for automating and documenting their business and clinical processes in their acute care departments.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Application Quality Lifecycle: Security, Functional and Performance Testing by Hewlett-Packard Company

December 01, 2007 - (Free Research) HP QAInspect delivers automated security information that QA professionals and software testers can access at any point in the application development process to identify and remediate potential security defects.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales and Marketing: The New Power Couple by Microsoft

December 01, 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Lifecycle Management (ALM) software solutions for green IT by IBM

February 23, 2009 - (Free Research) This whitepaper will explore best practices for green IT and how Application Lifecycle Management (ALM) can help companies achieve green IT processes for software application management. Specifically, ALM solutions can help IT organizations reduce energy consumption and costs associated with multi-site software development.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Value-driven product management: Six keys to product success by IBM

January 01, 2009 - (Free Research) This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Building Partnerships Between Network Providers by Alcatel-Lucent

October 02, 2009 - (Free Research) Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. But energizing such an ecosystem takes careful planning. This podcast discusses the lessons learned in the market for working well with application developers, and best practices for network providers.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Agile Development: A Manager's Roadmap for Success by VersionOne Inc.

September 2008 - (Free Research) This white paper presents the key characteristics of successful agile managers as they introduce and scale agile methods. Learn what agile managers can do to help their teams and organizations adopt agile development practices to deliver real...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Solutions: The Payment Card Industry Data Security Standard by CDW Corporation

November 2008 - (Free Research) This brief document provides a listing of the six primary objectives for companies to meet in order to comply with the Payment Card Industry Data Security Standard (PCI DSS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Extending Enterprise Resource Planning (ERP): A Buyer's Guide to ERP versus Best of Breed Decisions by SAP America Inc

September 2008 - (Free Research) Extending ERP is the focus of this document, which encompasses utilizing more functionality, extending the footprint beyond the core ERP functionality and making decisions between ERP vendors and pure play or "Best of Breed" solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Backup - Videocast by Hewlett-Packard Company

July 2009 - (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert videocast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system.
(VIDEO) VIEW ABSTRACT | GO TO

Future-Proof Your Compliance Program by IBM

July 2009 - (Free Research) The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program.
(VIDEO) VIEW ABSTRACT | GO TO

Take the Maturity of Your Systems and Software Development Process to the Next Level with ALM by IBM

April 2008 - (Free Research) This white paper introduces the steps that organizations must take to improve their systems and software development processes, by implementing key best practices and uniting development teams with Application Lifecycle Management (ALM).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Data Stored On Tape With Encryption by Quantum Corporation

July 2009 - (Free Research) With companies storing data for longer periods of time to meet compliance regulations and business best practices, the inherent risk of a data breach is growing significantly. Organizations should develop sound encryption key management processes to minimize administrative overhead and maximize the value of data encryption.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seven Best Practices for Managing Software Intellectual Property in an Open Source World by Black Duck Software

October 2009 - (Free Research) Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software. This report describes a set of seven best practices whose objective is to encourage development based on component re-use and software assembly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 2009 - (Free Research) The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Backup - Podcast by Hewlett-Packard Company

July 2009 - (Free Research) There are more and better tools to protect data than ever, but how they're implemented and used in a storage environment can determine how effective they'll be. In this expert podcast, W. Curtis Preston, one of the leading backup experts in the country, describes some key best practices that will help you build a better backup system.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

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