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Your search for keyword: Customer Relationship Management (CRM) returned 320 results.
 
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Topics Related to Your Search

Customer Relationship Management (CRM) | Application Integration | Software Configuration Management (SCM) | Business Process Management (BPM) | Customer Service (General) | Testing and Analysis | Software Components | Rapid Application Development (RAD) | Business Intelligence Solutions | Manufacturing Solutions (Integrated)

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Reducing Risks Associated with Adopting a Customer Relationship Management System by Oracle Corporation

December 01, 2008 - (Free Research) This white paper briefly highlights CRM's recent evolution and examines the risks that accompany those developments. Most important, it identifies the capabilities of Oracle User Productivity Kit that can mitigate the risks posed by CRM systems and maximize the opportunities for valuable returns on CRM investments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Pivotal CRM, a CDC Software solution

December 01, 2006 - (Free Research) This paper explores the different categories of customization. It discusses the role a flexible architecture plays in being able to customize with ease, as well as flexibility and importance in deploying, upgrading, and integrating your CRM system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advent Portfolio Exchange Demo by Advent Software, Inc

July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
(WHITE PAPER) GO TO WHITE PAPER

Nucleus Research: Force.com Drives Faster Development by Salesforce.com

May 2009 - (Free Research) Cloud computing is dramatically changing the cost and time equation for enterprise applications and custom application development. This report from Nucleus Research highlights the advantages of Force.com that allow ISVs, on average, 4.9 times faster application development than traditional .NET or JAVA environments.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Must Read: New Issue of Intel Premier IT Magazine by Intel Corporation

June 2009 - (Free Research) A special edition focused on PCs presents bottom line best practices for deploying, maintaining, managing, mobilizing, refreshing, and securing your client fleet. Read now.
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Preparing for Cloud Computing: The Managed Services Revolution by CA

November 2008 - (Free Research) This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Becoming Value-driven: Focusing on What Matters Most by IBM

August 2008 - (Free Research) This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent

November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Force.com: Create and Run Any Application in the Cloud by Salesforce.com

March 2009 - (Free Research) Cloud computing is changing the landscape of information technology in a profound way. Building and running business applications with traditional software has always been complex, slow, and expensive. By replacing locally managed stacks of networking, hardware, and software resources with an Internet-based utility, this model has changed how..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Self-Service Scheduling Drives Business for Appointment-Based Operations by TimeTrade Systems

May 2009 - (Free Research) This white paper will show how a new generation of Web-based, on-demand, Software-as-a-Service (SaaS) solutions is helping organizations of all sizes overcome the new macro-trends that are making it increasingly difficult for service-based businesses to run at optimal efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 2008 ERP in Manufacturing Benchmark Report by Infor

September 2008 - (Free Research) This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
(BOOK) VIEW ABSTRACT | GO TO

TowerGroup 2009 Predictions: Top 10 Business and IT Drivers for the Wealth Management Sector by Actuate

February 2009 - (Free Research) This report provides critical tips for building a long-term customer retention strategies and maintaining growth in a tough economic environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Force.com Multitenant Architecture: Understanding the Design of Salesforce.com's Internet Application Development Platform by Salesforce.com

March 2009 - (Free Research) To meet the extreme demands of its large user population, Force.com's foundation is a metadatadriven software architecture that enables multitenant applications. This paper explains the patented technology that makes the Force.com platform fast, scalable, and secure for any type of application.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Win-Win for Call Center Outsourcers and Their Customers by Cicero Inc.

June 2009 - (Free Research) This paper examines how Business Process Outsourcers (BPO) are using Desktop Integration to address some of the business and technical challenges facing Outsourcers in today's difficult economic environment. Learn how outsourcers are using desktop integration to streamline workflows, improve service levels, reduce costs, plus much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research) This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deploying Oracle® Siebel CRM on Sun™ Storage 7000 Unified Storage Systems by Sun Microsystems, Inc.

April 2009 - (Free Research) This article acts as a guide for installing Oracle Siebel CRM 8 software in conjunction with these scalable open storage systems. It can be used to help customers and Sun technical support engineers create proof-of-concept environments for application testing or benchmarking.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Collaboration Advantage: Customer-Focused Partnerships In A Global Market by SAP America Inc

June 2009 - (Free Research) In order to better understand the opportunities, challenges, risks and rewards companies have seen from these types of agreements, the Economist Intelligence Unit conducted a survey in March 2008, sponsored by SAP, which asked 516 senior executives how their business relationships are evolving.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat

August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Becoming Lean and Agile with Automated Data Collection (ADC) and Real-Time Technologies by Intermec

March 2009 - (Free Research) This white paper shows that companies who have committed to lean and agile processes and supported them with real-time data collection systems are producing more goods, in more configurations, with fewer errors and less labor than ever before.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Source Code Analysis in an Agile World by Klocwork

July 2008 - (Free Research) This paper will demonstrate that several of the core principles of Agile cannot be fully realized without implementing a repeatable process for ensuring code that is as bug-free as possible.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten steps to better requirements management by IBM

October 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Helps Alltel save $30 Million per Year by Oracle Corporation

April 2008 - (Free Research) This podcast explores how one phone company was able to save millions of dollars a year by migrating to Oracle. Learn how Oracle's Solutions Support Center enables you to achieve ROI and engage in customized troubleshooting.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

SearchCIO.com ebook: Unlock Outsourcing Potential and Change by Accenture

May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
(EBOOK) VIEW ABSTRACT | GO TO

Aberdeen Report: The Advanced Sourcing & Negotiation Benchmark Report by SAP America Inc

January 2007 - (Free Research) Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey.
(BOOK) VIEW ABSTRACT | GO TO

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