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Your search for keyword: Customer Service/Help desk returned 94 results.
 
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Help Desk and Call Management | Network Management | Customer Self-service/ e-Self Help | Remote Administration | Database Administration | Decision Support Systems | Rapid Application Development (RAD) | Remote Access Technologies

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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Top Ten Essentials for Privileged Account Management by FoxT

February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation

January 05, 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming Your Email Channel to Provide a 360 Degree View by ColdSpark, Inc.

February 03, 2010 - (Free Research) While email is often leveraged as a delivery vehicle for this broad range of communications, few organizations recognize the value of developing and executing a comprehensive email channel strategy. A strategic email channel delivers a 360 degree view of how customers, prospects, partners and other key audiences are engaging with an organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing A Universal Approach To Cleansing Customer And Product Data by SAP America, Inc.

June 02, 2009 - (Free Research) Data quality has always been an important issue for companies, and this is even more the case today. This paper reviews current industry problems concerning data quality, and takes a detailed look at how companies are addressing quality problems with customer, product, and other types of corporate data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.

January 29, 2010 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this presentation transcript, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success by Infor CRM

October 23, 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Your Data Assets by Pitney Bowes

July 30, 2009 - (Free Research) Information management is integral to successfully maintaining a competitive advantage. The value of all your data can increase or decrease over time depending on how you manage it. Read on to learn how to gain the insights into information management you need to succeed and gain that competitive edge that is now more important than ever.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Vista SP1: What You Need to Know before You Deploy by Global Knowledge

December 2008 - (Free Research) The release of Windows Vista SP1 enables customers to take advantage of improvements that Microsoft and its partners have developed. It's a continuation of Microsoft and its partners' drive to provide the best experience possible.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.

December 2009 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell Virtualization Consulting Services Video by Dell, Inc. and Intel

September 2009 - (Free Research) Virtualization is a rapidly evolving technology with many moving parts, making increasingly difficult for customers to develop an effective strategy. Every organization moves at a different pace. Dell delivers tailored solutions for every customer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation

February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation

April 2009 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Trends in B2B Ecommerce by Elastic Path

November 2009 - (Free Research) Join Brian Walker as he discusses emerging trends within B2B eCommerce for you to use in evolving your own B2B online experience.
(WEBCAST) GO TO WEBCAST

Software Quality is Not Just a Checkbox: Automate Java Software Quality and Security Testing with CodePro AnalytiX™ by Instantiations

September 2009 - (Free Research) Watch this webcast to view a virtual tour of CodePro AnalytiX™ to see the power of automating Java software testing throughout your Eclipse-based development project. You will also learn how to automate Java software quality and security testing from each developer’s desktop or during your nightly build.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Driving Costs Out and Efficiency In with Enterprise Barcode and Radio-Frequency Identification (RFID) Label Management by TAKE Supply Chain

October 2009 - (Free Research) In this paper you will learn how TAKE Supply Chain has developed a scalable, rules-based barcode label and RFID print management platform that allows business users — not IT programmers — to effectively administer tagging output and compliance programs, which can increase efficiency while decreasing costs with RFID label management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Economist Intelligence Unit: A New Mandate for IT by SAP America, Inc.

April 2007 - (Free Research) Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

For PCI, the Future is Now by Tripwire, Inc.

January 2010 - (Free Research) As the PCI DSS and its sister standards continue to evolve and gain momentum, organizations will have to bake compliance into their everyday operations in order to eliminate fire drills, contain costs, keep current customers, and attract new ones. Read this paper to learn how to comply with the global standard without breaking the bank
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Jama Contour v2.9 by Jama Software

December 2009 - (Free Research) Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles.
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Making the Case for BPM in 2010 by Lombardi Software

December 2009 - (Free Research) How do you get people to listen to you and place BPM at the top of the budget priority list? Well, start with the fact that the majority of customers report a better than 100% ROI in under one year. We have some more ideas for you.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry

June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Credit Card Company Improves Risk Management to Boost Bottom Line using Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research) A successful credit card company must be able to accurately assess its credit risk at any given time. Having an up-to-date picture of which clients may default on payments is critical to this process, not only amongst new applicants, but existing customers too.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SQL Server 2008: What to Expect by Global Knowledge

December 2008 - (Free Research) Microsoft SQL Server 2008 has many great new features that will allow you to develop higher performing, more scalable next-generation applications using more than just relational data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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