Customer Self-service/ e-Self Help | Help Desk and Call Management | Service Dispatch | Service Organization Management | Employee Self-Service Solutions | Modeling and Visualization | Data Mining | Statistical Data Analysis | Needs Analysis Solutions | Reporting and End-User Query Tools

Search Results		1 - 25 of 246 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Police Department Utilizes Analytics and Statistics to Identify Crime Areas by SPSS Inc. Worldwide Headquarters May 01, 2009 - (Free Research) CMPD experienced problems with two particular areas of crime. They needed community involvement to really make an impact in these areas. PASW Statistics allowed CMDP to gather data and present it as compelling evidence of the need for community involvement. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. (TRIAL SOFTWARE) GO TO

Rational Software Analyzer by IBM November 04, 2009 - (Free Research) Download IBM Rational Software Analyzer Enterprise Edition V7.1, software that incorporates code quality analysis into existing software build processes to automate and centralize code scans reducing the number of software defects which lowers development and maintenance costs. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Developing a mission-critical hardware strategy for your SAP environment by Hewlett-Packard Company October 27, 2009 - (Free Research) How can you develop the optimal hardware strategy for maximum performance of your SAP environment? This eBook includes tips and insight from server, storage, virtualization and SAP software pros that will help you get the most out of your SAP enterprise software. (EBOOK) VIEW ABSTRACT | GO TO

Agile Software Development: A Free Virtual Seminar Focused on Strategies, Tools and Best Practices for Agile Development by SearchSoftwareQuality.com October 20, 2009 - (Free Research) Attend this free, one-day virtual seminar to explore agile development processes and gain insight into strategies and tools for development, testing and QA of applications. Hear agile experts share best practices for project management. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 05, 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. (EGUIDE) VIEW ABSTRACT | GO TO

Agile Eval Guide by IBM November 04, 2009 - (Free Research) IBM Rational® software has helped thousands of companies worldwide improve their agility with software best practices, tools and services. This evaluation guide is designed to help you choose the best tool for your needs today, while protecting your investment as your team, needs and agile maturity grow. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rational Build Forge Value Estimator by IBM November 04, 2009 - (Free Research) Take two minutes to determine the value that Build Forge can provide your organization with the new Build Forge Value Estimator. This automation and visibility positively impacts your organization by reducing idle time, errors and rework. Try it today. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Rational Build Forge Demo Series by IBM October 15, 2008 - (Free Research) Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates. (DEMO) VIEW ABSTRACT | GO TO DEMO

IBM Software Delivery Best Practices eKit : Do More with Less by IBM November 04, 2009 - (Free Research) This e-Kit is for anyone who wants to deliver effective software, while reducing costs and risks in this challenging economic environment. Our white papers, videos, webcasts, and customer success stories provide guidance and best practices while showing you how Rational solutions help you gain both short- and long-term value. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Five Easy Ways to Better Returns from Your Software Development Investments by IBM November 04, 2009 - (Free Research) Discover how investing in software development brings back returns with reduced cost and risk, improved time-to-market, and enhanced productivity by following the simple best practices discussed in this webcast. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The IBM Rational Jazz Cultural Revolution by Ovum analyst Laurent Lacha by IBM February 11, 2009 - (Free Research) The Jazz application lifecycle management (ALM) platform is project, team and process centric. It redefines not just the way developers relate to one another, but also the way enterprises relate to their software development teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer perspectives on the benefits of a collaborative process to deliver software quality by IBM September 11, 2009 - (Free Research) This Hurwitz and Associates whitepaper shares the successes, challenges and future plans of three companies - Sogeti Group, Accident Compensation Corporation (ACC), and Scotiabank. (WHITE PAPER) GO TO WHITE PAPER

Working Smarter: Enriching the Jazz environment with Lotus social software by IBM September 11, 2009 - (Free Research) This interactive teleconference will answer your questions about combining social software (instant messaging, team wikis, blogs, and professional networks) with software delivery tools. (PRESENTATION) GO TO

Smarter Development Environments: A Conversation with Grady Booch by IBM September 11, 2009 - (Free Research) Join Grady Booch in a freewheeling, interactive conversation on the future of software delivery in the current internet culture and new social media vehicles. (WEBCAST) GO TO WEBCAST

Rational Agile Development Solutions eKit by IBM September 11, 2009 - (Free Research) Learn how agile development can lead to improved team efficiency, shorter development cycles, and higher quality software that is better suited to the customer's needs. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Realize effective distributed development via a virtual software factory by IBM September 11, 2009 - (Free Research) This one minute flash video and accompanying interactive pdf will introduce you to the concept of a virtual software factory. Check out the interactive pdf for information and links to the solutions behind the factory, including links to some of our newest ROI calculators. (ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Webcast: Five Things You Can Do Today to Cut Costs Using Agile Development by IBM September 10, 2009 - (Free Research) In this economic downturn, organizations are looking to cut costs. Agile teams produce higher quality work, are quick to deliver and provide greater ROI. What can these teams do now to cut costs? Join us as Scott Ambler, Practice Leader Agile Development, provides his expertise and guidance on this pressing topic for today. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

e-Kit: Web Application Security eKit by IBM November 03, 2009 - (Free Research) Check out this e-Kit for comprehensive information related to web application security strategies and web application security testing through SaaS. Included are several white papers, demos, and podcasts. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

Rational Requirements Composer by IBM September 11, 2009 - (Free Research) Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle. (TRIAL SOFTWARE) GO TO

Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improve Customer Relationships Using the 2007 Office System by Microsoft September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 by Microsoft September 09, 2009 - (Free Research) View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sales and Marketing: The New Power Couple by Microsoft December 01, 2008 - (Free Research) This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 246 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)      x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.